Billing & Practice Policy

Practice fees from 1st January 2022.
You are required to pay on the day of your consultation. Failure to do so will incur an extra fee. If you fail to pay the allocated fees you will be unable to rebook to see any of our doctors. Short notice cancellation fees may also apply.

The fees below are standardised only. Fees may vary between each individual doctor.

Standard Consultation (15-20 mins)——–$86 ($39.10 rebate)

Long Consultation (20-40mins)—————–$151 ($75.75 rebate)

Extended Consultation (40+mins)———-$210 ($111.50 rebate)

Hold a current Health Care Card or Pension concession card or Full Time UTAS student card?

Standard Consultation (15-20 mins)—–$63 ($39.10 rebate)

Long Consultation (20-40mins)————–$108 ($75.75 rebate)

Extended Consultation (40+mins)——-$147 ($111.50 rebate)

If you hold a current Medicare card you will receive an immediate rebate.

If you require further information or clarification regarding our fees policy, please contact reception at either practice.

No patient new or existing will be refused access to medical care from a doctor on the basis of their sex, age, religion, ethnicity, sexual preference or medical condition. All doctors and staff expect to treat patients with respect, courtesy, politeness and understanding at all times.

“Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized members of staff.”

Doctors may be legally bound to disclose your information in certain situations such as for medical defence purposes and reporting communicable diseases. Records must also be disclosed under court orders, subpoenas, search warrants and Coroner’s Court cases.

Children and other dependant relatives also have the right to privacy of their health information. Access by other individuals (e.g. Parents, guardians, carers etc.) will be determined by medical and legal privacy requirements and each request for access will be addressed individually.

If research is conducted, then each patient provides informed consent for his/her personal health information to be released.

Your information may be stored on paper and/or in electronic .

It is the policy of this practice to protect your information from loss and unauthorised access, modification or disclosure.

Your information will be kept for at least as long after your last attendance as is legally necessary or required for administrative purposed. If your information is no longer needed after this time, it will be destroyed in a secure manner in accordance with the RACGP standards.

If you request a summary or direct access to your full medical record, your doctor will need to take out any information provided by others on a confidential basis.

Your doctor will also need to consider the risk of any physical or mental health to you or other person which may result from disclosure of your health information.

You are able to have incomplete or inaccurate information amended.

There are some circumstances, such as for legal reasons, where access to your information will be denied, but if this is the case, you will be advised of the reason.

There is no charge for lodging a request for access, however, a charge may be made if this practice incurs costs in providing you access to your records.

A patient must sign a release of information form before anything is exchanged with a third party.

Prior to the consultation, the receptionist will obtain consent from the patient for a third person to be present during their consultation. We respect the right of all patients to refuse third party involvement in their consultation, and they should not feel guilty or embarrassed about saying no.

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